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Services intermediary companies, often known locally as "typing centres" or PRO (Public Relations Officer) service providers, form a core part of the UAE's business infrastructure. They act as licensed go-betweens for individuals and companies dealing with government departments such as immigration, licensing authorities, and municipalities. With only a small number of dedicated, purely intermediary-licensed firms operating in Dubai — most bundling this activity alongside documents clearing, typing, or business setup services — this category represents a specialised but essential segment of the UAE's professional services market.
A services intermediary company is a DED-licensed entity authorised to represent clients in transactions with UAE government departments and semi-government bodies. This includes submitting paperwork, tracking application status, and liaising with officials on behalf of businesses or individuals who prefer not to handle bureaucratic processes directly.
Submission and follow-up of licensing, permit, and registration applications with DED, municipalities, and federal authorities on behalf of clients.
Preparation, typing, and attestation-support of official documents, contracts, and government forms — historically referred to as "typing centre" services.
Assistance with employment visa applications, Emirates ID processing coordination, and related immigration paperwork submitted through General Directorate of Residency and Foreigners Affairs (GDRFA) channels.
Ongoing public relations officer (PRO) services for companies, including trade licence renewals, labour card processing, and Chamber of Commerce registrations.
DCCIInfo currently lists 6 verified services intermediary companies in the UAE, based in Dubai and covering government transactions clearing, documents clearing, typing, and related PRO support services. Because this is a specialised, low-volume category, we recommend also reviewing our related Documents Clearing Services and Typing and Photocopying Services categories for additional verified providers.
Services intermediary companies remain a quietly essential part of doing business in the UAE, bridging the gap between companies, individuals, and government departments. When selecting a provider, verify their DED licence, ask about experience with your specific transaction type, and compare turnaround times — since the value of an intermediary lies almost entirely in speed and accuracy of execution.
A services intermediary company acts as a licensed agent between clients and UAE government departments, handling paperwork submission, follow-up, and document processing.
No, a services intermediary is not legally required, but many businesses and individuals use one to simplify and speed up government transactions.
Fees vary by transaction type, typically ranging from a small flat fee for simple typing services to a few hundred dirhams for more complex government transaction handling.
A PRO (Public Relations Officer) is typically an individual or in-house role handling government liaison, while a services intermediary is a licensed company offering the same function as an outsourced service.
Yes, services intermediary companies must hold a valid commercial licence from the Department of Economic Development (DED) covering intermediary or typing centre activity.
Yes, many services intermediary firms assist with employment visa and Emirates ID processing by submitting paperwork through GDRFA-approved channels.
Verify licensing status by checking the company's trade licence number directly with the Department of Economic Development or requesting a copy for review.
DCCIInfo currently lists 6 verified services intermediary companies operating in the UAE, all based in Dubai.
Commonly processed documents include trade licence applications, labour card paperwork, Chamber of Commerce registrations, and visa-related forms.
Handling transactions yourself can save on service fees, but often takes longer if you're unfamiliar with UAE government processes and documentation requirements.
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